Our guarantee
We stand behind every piece we make.
If something about your curtains isn't right, tell us. We made them and installed them, so we'll come back and look at it.
Workmanship warranty
Our making and installation, backed by the team that did it.
12mo
Product warranty
Fabric and hardware warranties from the supplier — we handle the claim.
Varies
Direct contact
You deal with the people who made your curtains.
100%
How to make a warranty claim
1
Call or message us
Describe the issue and reference your job number.
2
We take a look
We inspect the curtains or hardware and confirm what's covered.
3
We put it right
If it's covered, we fix it. If not, we'll explain the options.
Credentials & Compliance
Licensing & Insurance
We maintain complete statutory compliance, master trade licensing, and comprehensive insurance policies for all residential and commercial works in VIC.
VIC Contractor Licence
VIC Licence #L012345
Full contractor plumbing, drainage, gas fitting and trade licence.
Installation
Our own team
Measured, fitted and dressed by the people who made them.
Designers & builders
icare VIC Compliant
We work alongside interior designers, builders and architects as part of the project team.